Protect Property Inspections: Complimentary Haven Client Services
& Agent Benefits

Haven Digital Home Portal

The Easiest Way to Manage & Protect Your Home

Every client who books an inspection with Protect Property Inspections receives lifetime, free access to Haven (formerly HomeBinder) an online platform where all your home’s important information and documents can be securely stored in one place. Haven is available exclusively through authorized partners like us.

How Haven Works for Homebuyers

• Automated Inspection Upload: Your inspection report is automatically pre-loaded into your new Haven account.
• Welcome Access: A few days after your inspection, you will receive a welcome email with a link to accept and set up your free account.
• Document Management: Upload home warranties, maintenance records, and receipts so everything is organized and securely saved in one portal.
• Proactive Recall & Maintenance Alerts: Simply enter your home’s appliances or devices into your Haven account to receive automated safety recall alerts and tailored routine maintenance reminders.
• 100% Free Forever: Haven is provided as our gift to you and is free for the entire duration of your homeownership journey.
• Complete Control (Opt Out Anytime): Participation is completely optional. Homebuyers can turn off notifications or opt out of the Haven platform at any time. Agents may also opt out on behalf of their clients if requested.

Haven Assistant Concierge Service

Stress-Free Utility Setup & Moving Support

As a thank-you gift from Protect Property Inspections, all our clients receive complimentary access to Haven Assistant (formerly HomeBinder Assistant). We subscribe to this personal concierge service, so you don’t have to stress about moving logistics or finding the best service providers.

How Haven Assistant Works for Homebuyers

• Quality Control Call: A few days after your inspection, expect a phone call (~72 hours post-inspection) to confirm everything went smoothly with your inspection, ensure you received your Haven link, and see if you need help with your move.
• Flexible Appointment Scheduling: You will receive a follow-up text message or email inviting you to schedule a convenient appointment with a dedicated Haven Assistant.
• Done-for-You Research: Your assistant comes prepared to the call with all available localized options for water, sewer, gas, electric, internet, security, and TV services.
• Best Deals & One-Call Transfer: Your assistant finds the best deals in your area. If you’re ready to schedule your utility transfers, they can set everything up right then and there over the phone, and send all relevant info straight to your email.
• No Obligation & Zero Spam: Your personal data is never sold or spammed. Homebuyers remain in complete control and can decline calls or opt out of concierge services at any time. Agents can also opt out their clients upon request.

Real Estate Agent Benefits & Repair Pricer

Empowering Agents to Close Deals Faster & Retain Clients

Repair Pricer Tool (Resale Properties Only)

• Exclusively for Resale Transactions: Repair Pricer converts home inspection reports into accurate, itemized repair estimates to assist with contract negotiations. Note: Repair Pricer is available strictly for resale homes and is not applicable to new construction builds.
• Zip-Code Localized Data: Estimates and utility concierge research inside Haven are powered by localized, zip-code accurate data.
• Easy Request & Fast Prompts: Select the Repair Pricer option when scheduling a resale inspection only. About an hour after inspection completion, you will receive an email and text prompt to order the report.
• Delivered Strictly to the Agent: Repair Pricer reports are delivered only to the real estate agent never directly to your buyer client.
• Fully Customizable Estimates: You pick the home-specific estimates you want to include and filter out the ones you don’t. You maintain full control over the final document before sharing it with your client.
• Turnaround Options: Standard reports are free and delivered within 24 hours of ordering. Rush processing is available for tight BINSR/contingency deadlines for an expedited fee (delivered in as little as 4–6 hours).
• Optional Tool (Opt Out Anytime): Generating a Repair Pricer report is completely optional per transaction. Agents can opt out of Repair Pricer invites at any time.

Lifetime Co-Branding & Agent Exposure

• Pre-Loaded Agent Profiles: Haven accounts are automatically pre-loaded with your contact information and headshot alongside the inspection report.
• Easy Profile Updates: When a Haven portal is delivered to your client, you will receive a notification link to review or update your profile details. (Note: Agents cannot access the inspection report directly through the Haven portal, keeping client privacy intact).
• Top-of-Mind Exposure: Whenever your client logs into Haven to manage their appliances or receives automated maintenance/recall notifications, your headshot and contact details are prominently featured to keep you top-of-mind for repeat business and referrals.
• Agent Profile & Client Opt-Out: Agents can opt out of co-branding integrations or request profile removal at any time. Additionally, agents have full authority to opt out completely or opt out on behalf of their clients if requested.